At 8mbest, responsible gaming is not a checkbox — it is a core part of how we operate. This page gives every Bangladesh player the knowledge, tools, and support they need to keep gaming fun, affordable, and firmly within their own control.
8mbest was built to deliver world-class online casino and sports betting entertainment to players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar. We believe that genuine entertainment is only possible when players feel safe, informed, and in command of their own experience. That belief is the foundation of our responsible gaming programme.
Gambling is a popular pastime enjoyed by millions of adults worldwide, and the vast majority of 8mbest players engage with our Platform without ever developing harmful habits. However, we recognise that for a small number of individuals, gambling can become a source of serious personal, financial, and emotional harm. Our responsibility is to provide every player with the right tools and information to recognise warning signs early and take decisive action before harm escalates.
Everything described on this page — deposit limits, session time limits, cool-off periods, self-exclusion, and direct support access — is available at zero cost to any 8mbest account holder. No additional verification is required to activate these tools. We are committed to processing all responsible gaming requests within one business hour of receipt, and self-exclusion requests take effect immediately upon confirmation.
If you are reading this page because you are concerned about your own gambling behaviour, or that of someone close to you, please know that reaching out is the right decision. Our support team will treat every enquiry with complete discretion and without judgement. Help is closer than you think.
8mbest provides a comprehensive suite of player protection tools. Each one is designed to put you — not the Platform — in control of your gaming experience.
Every tool listed below is accessible directly from your 8mbest account dashboard or by contacting our support team. None require any additional payment or documentation.
Log in to your 8mbest account and navigate to Account > Responsible Gaming > Deposit Limits. Select the period (daily / weekly / monthly) and enter your preferred maximum deposit amount in BDT (Bangladeshi Taka). Confirm and the limit applies immediately to your next bKash, Nagad, Rocket, or bank transfer deposit.
From Account > Responsible Gaming > Time Limits, choose how long you want each session to last. You can also enable reality checks at fixed intervals. When a time limit expires, the Platform will display a summary of your session activity and prompt you to log out.
Navigate to Account > Responsible Gaming > Take a Break or contact [email protected]. Choose your preferred period (24 hours, 3 days, 7 days, 14 days, 30 days, or 6 weeks). The restriction activates the moment you confirm and cannot be cancelled before the period expires.
Self-exclusion is the strongest tool available and is designed for players who feel that gambling has become a significant problem in their life. Contact our support team at [email protected] with the subject line "Self-Exclusion Request". Your account will be closed within one business hour.
Problem gambling rarely announces itself clearly. It tends to develop gradually, and many people do not recognise it until the harm is already significant. The following behaviours are common indicators that gambling may be becoming a problem. If you recognise several of these signs in yourself or in someone you know, please reach out for help immediately.
Being honest with yourself is the first and most important step. Take a moment to consider each question below. If you answer "yes" to three or more, we strongly encourage you to contact our responsible gaming team today.
In addition to the tools provided by 8mbest, the following support options are available to players who feel that gambling has become a problem in their life.
Our dedicated responsible gaming team is available 24 hours a day, 7 days a week. Every request is handled by a trained specialist with full discretion. Contact: [email protected]
Opening up to a trusted friend, family member, or colleague is often the most effective first step. Many people find that simply speaking honestly about the problem reduces its hold significantly.
If gambling is seriously affecting your mental health, finances, or relationships, we encourage you to seek help from a qualified mental health professional or counsellor in Bangladesh. Your wellbeing is the priority.
If you feel you need to stop gambling immediately, do not wait. Email [email protected] with the subject "Self-Exclusion Request" and your account will be closed within one business hour.
Before reaching the point of self-exclusion, consider using deposit limits, session time limits, or a cooling-off period. These tools are available in your 8mbest account settings and take effect instantly.
Tracking your gambling sessions — how long, how much deposited, how much won or lost — can be a powerful tool for awareness. 8mbest provides a full Activity Log in your account for exactly this purpose.
8mbest operates a strict 18+ policy. No individual under the age of 18 may register an account, make a deposit, or place a bet on this Platform. Age verification is mandatory at registration and again during the KYC process. Any account found to belong to a minor is immediately suspended, all funds are frozen, and the matter is escalated to our compliance team.
If you are a parent, guardian, or caregiver and are concerned that a young person in your household may be accessing gambling platforms, we recommend taking the following practical precautions:
8mbest is strictly for adults aged 18 years and above. By using this Platform you confirm that you are at least 18 years old and that gambling is legal in your jurisdiction. If you are under 18, please leave this site immediately.
Responsible gaming is the foundation of genuine entertainment. Once you have set your limits and feel fully in control, 8mbest offers over 1,200 games, live cricket betting, slots, jackpot bingo, racing, and much more — all built for Bangladesh players. Explore the Platform knowing that every tool you need to stay safe is already in your hands.